Source: Unsplash.com
Etsy asks for less than Amazon or Walmart does. There is no pure white background rule and no long list of banned content on its image help page. That makes the Etsy listing photo requirements easy to underestimate, and the mistakes that do happen tend to come from three small details: the file type, the upload size, and the way Etsy crops your first photo into a thumbnail. Everything below comes from Etsy’s own Help Center page on images, unless noted otherwise.
Etsy recommends listing photos with a width and height of at least 2000 pixels. Your first listing photo has its own floor: at least 635 pixels in width and height, to avoid showing up lower in searches. Those are the only listing photo size figures on the page, so a catalog built around 2000 pixels or more on both sides covers them with room to spare.
There is one practical tension. Etsy also warns that images larger than 1MB in file size may not finish uploading, especially on a slower connection. A 2000 pixel photo can easily pass 1MB if it is saved at maximum quality, so export with sensible compression and keep your full quality master file separately. Our guide on file formats for product photos covers how to balance quality and file weight.
Etsy supports .jpg, .gif, .png, .svg, and .heic files, and says those are the only types it accepts. It adds two exclusions that matter for editing: animated .gif files and transparent .png files are not supported. If a file contains transparency, the transparent parts appear black on Etsy.
That detail catches sellers who use background removal. A cutout saved as a transparent PNG is a normal output for many tools, but on Etsy it can turn the whole background black. The fix is simple: deliver the final listing image as a flat file with a solid background, such as white or a styled color, instead of a transparent one. If you send images to an editing service, say so in your brief. Our guide on writing a photo editing brief shows where to state output format, and the Dropicts background removal service is one option for producing clean cutouts.
Etsy says it converts uploaded images to the sRGB color profile, and that if your photo shows the wrong colors on the site, you should convert to sRGB in your editing software before uploading. It also notes that CMYK is for print only. That makes sRGB the safe working space for Etsy listings, as explained in our guide on what sRGB means for product photos.
Etsy crops your first photo into thumbnails of different shapes in different places, including square, portrait, and landscape views. Its page gives three specific recommendations: capture the item from further back than you think you need, position the subject so it is clear in all three views, and avoid square crops by uploading horizontal or landscape images. In Etsy’s words: “Avoid square crops. Upload horizontal or landscape images,” according to the Etsy Help Center.
The same page also says the first photo should be horizontal (landscape) or square, so both shapes are acceptable, yet the thumbnail advice favors landscape. The first listing photo also sets the shape for the photos that follow, so matching the shape across the listing gives a more cohesive browsing experience. When you add a listing, use Etsy’s thumbnail adjustment tool to preview each crop before publishing.
Etsy states that images may look slightly less sharp after upload because it compresses files to improve page performance, and that image sizes are optimized for mobile displays. Planning for that means leaving margin around the product and checking the result on a phone, which our guide on mobile product image optimization explains in more detail.
The Etsy images page I reviewed does not state a photo count, and guides published at different times give different limits. Check the listing editor for the current number instead of relying on an older article, including this one.
Meeting the Etsy listing photo requirements comes down to six checks you can run on every image before it goes live.
Export at 2000 pixels or more on both sides, with your first photo never below 635 pixels.
Keep upload files reasonably light, since Etsy warns that files over 1MB may not finish uploading.
Deliver a flat background, not a transparent one, because transparent areas turn black.
Convert to sRGB before uploading, and leave CMYK for print.
Shoot wider than you think you need, then check square, portrait, and landscape thumbnails with Etsy’s tool.
Match the shape of your photos across the listing, following the first photo.
If you manage listings across several marketplaces, our guide on product image specs compared and our multi channel product image workflow show how to prepare one master set for all of them. To test an edit on a real image, you can start through the Dropicts quote page, where Dropicts states its Pay as You Go service edits the first image free.
Etsy recommends a width and height of at least 2000 pixels for listing photos, and says the first photo should be at least 635 pixels in width and height to avoid appearing lower in searches.
No. Etsy does not support transparent PNG files, and any transparent parts of an image appear black. Save listing photos with a solid background instead.
Etsy says the first photo should be horizontal or square, yet its thumbnail guidance recommends avoiding square crops and uploading horizontal images. Landscape with the product centered and plenty of margin is the safest choice, then check each crop in Etsy’s thumbnail tool.
Etsy compresses images to improve page performance, which can reduce sharpness slightly. Starting with a larger, well exported file and keeping the product clear of the edges helps.
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